Contact Methods
Support Schedule
Mon - Sun24/7
Operator service:09:00 - 23:00
Frequently Asked Questions
How fast are exchanges processed?
Usually, exchanges are completed within 10-60 minutes after payment receipt. It depends on the currency and payment system.
Do I need verification?
Most exchanges do not require KYC. However, if our security system flags a transaction as suspicious, verification might be requested.
What is the exchange fee?
You will receive exactly the amount specified in the request. No additional or hidden fees.
Is registration on your website required?
No, registration is not required for most exchange directions. However, some directions require verification, and you will be informed about this during the request creation process.
Can I exchange an amount larger or smaller than the limit set on the website?
Yes, for this please contact our manager and specify the exchange direction and the amount you want to exchange.
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What is "verification" and why is it needed?
Most exchanges can be completed without verification. However, verification is required for certain exchange directions to ensure the security of all participants involved in the transaction.